Managed Applications Services

Through our Managed Application Services delivery model, our clients leverage CTI’s resources, methodology, and infrastructure to reduce operating cost, improve IT performance, and increase flexibility. CTI Managed Application Services provides high quality application solutions on all computing platforms using industry-standard quality practices, and leveraging a global network of delivery centers. We offer full outsourcing support either for specific applications or for your entire application portfolio. You decide what makes sense for your organization to outsource, whether it's a single enterprise-class application, your back office systems or all your applications. Our solutions combined on-site, off-site and offshore delivery model is the key contribution of our successes.

We offer the following services:

• Application Maintenance
• Apply fixes & upgrades
• Application Enhancements
• Application Production Support
• Database Management
• Applications Continuity
• Help Desk
• Training
• Project Management Excellence

By taking advantage of our application outsourcing services and leveraging our global delivery capabilities, our clients gain benefits such as:

• Reduction in maintenance, support and enhancement costs
• Faster time to market for new initiatives
• Redeployment of client staff to mission-critical projects
• Price, quality, productivity and service guarantees with mutually agreed upon performance levels

• Systems Development & Package Integration
• Staff Augmentation Services
• Business Process Outsourcing Solutions
• Success Stories